Legal

Accessibility Statement

Triggerize is committed to making its platform accessible and usable for as many people as possible, including people who use assistive technologies.

Last updated: 11 September 2026

This statement explains our approach to accessibility, the standards we aim to meet, known limitations, and how to contact us if you experience an accessibility barrier.

1. Our commitment

Triggerize is a trade name of WorldEmp Holding B.V., a company established in the Netherlands.

Triggerize is the operating trade name and execution label through which WorldEmp Holding B.V. provides, manages and operates the Triggerize Studio application. Triggerize Studio is the software application through which AI-assisted marketing functionality is made available to users.

WorldEmp Holding B.V. owns and operates Triggerize Studio, including the related intellectual property, assets, governance framework and provider relationships, and is responsible for the associated operational, compliance and legal risk management, unless expressly agreed otherwise in writing.

We want marketing teams to be able to use Triggerize regardless of ability. Accessibility is considered as part of the design and development of our platform and is something we aim to continuously improve as Triggerize develops.

We consider accessibility when designing new interfaces, components and functionality and use development practices and automated tooling to identify common accessibility issues.

2. Conformance target

Triggerize aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.

We currently consider the platform partially conformant with WCAG Level AA. This means that many parts of Triggerize meet our accessibility target, but some functionality does not yet fully conform.

We are working to identify and address these remaining accessibility barriers.

Our current accessibility status is based on internal assessment and automated testing and should not be interpreted as independent WCAG certification.

3. Accessibility measures

We use a combination of design, development and testing practices to improve accessibility.

These include:

  • Semantic structure & landmarks: we aim to use meaningful HTML structures and appropriate landmarks so assistive technologies can interpret and navigate pages.
  • Skip navigation: where applicable, keyboard users can bypass repeated navigation and move directly to the main content.
  • Keyboard operability: we aim to make interactive controls accessible and operable using a keyboard without requiring a mouse or touch input.
  • Visible focus: interactive elements are designed to provide a visible indication when they receive keyboard focus.
  • Labelled forms: form fields are designed to be programmatically associated with appropriate labels and instructions.
  • Reduced motion: we aim to respect device and browser preferences for reduced motion and minimise non-essential animations where appropriate.
  • Light & dark themes: both themes are designed with readability and sufficient contrast in mind.
  • Automated checks: automated accessibility tooling is used during development to help identify common accessibility issues and regressions.

Automated testing alone cannot identify every accessibility issue. We therefore consider accessibility an ongoing process rather than a one-time technical check.

4. Known limitations

Some areas of Triggerize may not yet fully meet our accessibility target.

Known or potential limitations include:

  • Some data-dense and highly interactive interfaces, such as content calendars, dashboards, editors or Kanban-style views, may include complex interactions that are not yet fully optimised for keyboard navigation or screen readers.
  • Drag-and-drop functionality may not always provide an equivalent experience for users who rely exclusively on keyboard navigation or assistive technologies.
  • Certain dynamic updates, notifications or interface changes may not always be announced optimally by screen readers.
  • Colour contrast has not yet been independently audited across every component, state and combination of light and dark themes.
  • Triggerize has not yet undergone a complete independent third-party accessibility audit.
  • Accessibility may vary for content created or uploaded by Triggerize users, particularly where users provide their own images, documents, links or other content.

We intend to improve these areas as the platform develops.

5. Assessment approach

Our current assessment is based on a combination of:

  • internal review;
  • development and design practices;
  • automated accessibility analysis;
  • testing of individual components and interactions.

Automated tools can detect many technical accessibility issues but cannot fully assess real-world usability with assistive technologies.

We may supplement our internal assessment with additional manual or independent accessibility testing as the platform develops.

This statement will be updated when our assessment or level of conformance materially changes.

6. Browser & assistive technology compatibility

Triggerize is designed primarily for current versions of commonly used modern browsers, including:

  • Google Chrome;
  • Microsoft Edge;
  • Mozilla Firefox;
  • Apple Safari.

We aim to support the accessibility functionality provided by these browsers and commonly used assistive technologies.

The platform may not function as intended on outdated browsers, unsupported operating systems or combinations of assistive technology that are no longer actively maintained.

7. Feedback & contact

Accessibility feedback helps us identify barriers that automated testing may not detect.

If you experience difficulty using Triggerize, encounter an accessibility barrier, or need information provided in a different accessible format, please contact us at:

info@triggerize.nl

When possible, please include:

  • the page or feature where you experienced the problem;
  • a short description of the accessibility barrier;
  • the browser or device you were using;
  • any assistive technology you were using, if relevant.

We aim to acknowledge and respond to accessibility enquiries within a reasonable period and will use the information provided to investigate and prioritise improvements.

8. European accessibility requirements

Depending on the nature of the service, customer and applicable legislation, accessibility requirements under European or national law may apply.

Where applicable, this may include requirements arising from the European Accessibility Act and its implementation in national legislation.

Nothing in this statement limits any accessibility rights or remedies available to you under applicable law.

9. Changes to this statement

We may update this Accessibility Statement as Triggerize develops, accessibility improvements are implemented, testing is completed or applicable standards and requirements change.

The “Last updated” date at the top of this statement indicates when it was most recently revised.

10. Contact

Triggerize
A trade name of WorldEmp Holding B.V.
The Netherlands

For accessibility questions or feedback:
info@triggerize.nl

For information about how Triggerize processes personal data, please refer to our Privacy Policy.

This Accessibility Statement is intended to provide clear information about our approach to accessibility and does not constitute legal advice.