1. The service
Triggerize provides a SaaS platform for tracking and improving brand visibility across AI search engines, traditional search, and social media, including AI-assisted content generation and analytics. The service is operated by Triggerize B.V., established in the Netherlands.
2. Accounts
You must provide accurate registration information, keep your credentials secure, and are responsible for activity under your account. We recommend enabling multi-factor authentication. You must be authorised to bind your organisation to these terms.
3. Acceptable use
You agree not to:
- use the service unlawfully or to infringe others’ rights;
- upload malware or attempt to breach security or access controls;
- reverse engineer, scrape, or overload the platform beyond documented limits;
- use AI features to generate unlawful, deceptive, or harmful content, or to impersonate others.
4. AI-generated content
The service uses third-party AI models to generate drafts and analysis. AI output may contain inaccuracies and must be reviewed by a human before use or publication — Triggerize surfaces AI-assisted content for human review by design. As between you and Triggerize, you own the content you generate and are responsible for verifying and using it lawfully. AI output is provided “as is” without warranty of accuracy, originality, or fitness for a particular purpose.
5. Customer data & our role
You retain all rights to the data you submit. For personal data contained in your workspace, Triggerize acts as your processor under our Data Processing Agreement, which forms part of these terms where applicable. We process customer data only to provide and secure the service and per your documented instructions.
6. Fees
Paid plans are billed through our payment processor, Stripe, on the cadence shown at checkout. Fees are non-refundable except where required by law. Failure to pay may result in suspension. We will give reasonable notice of price changes.
7. Warranties & disclaimers
We provide the service with reasonable skill and care but do not warrant that it will be uninterrupted, error-free, or that AI outputs or visibility scores will be accurate or achieve any particular result. Except as expressly stated, the service is provided “as is”.
8. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect or consequential loss, and our aggregate liability is limited to the fees you paid in the 12 months preceding the claim. Nothing limits liability that cannot be excluded by law.
9. Termination
You may stop using the service and delete your account at any time. We may suspend or terminate access for material breach. On termination we will make your data available for export for a limited period and then delete it in line with our retention schedule.
10. Governing law
These terms are governed by the laws of the Netherlands, and the courts of the Netherlands have exclusive jurisdiction, without prejudice to mandatory consumer protections.
11. Changes
We may update these terms; material changes will be notified in-product or by email and take effect on the date stated. Continued use constitutes acceptance.